Hi, I’m Eva Liparova,
a digital product leader
for the cultural sector.

With over 15 years of experience, I help cultural organisations define, develop and deliver effective digital services.

From building complex digital destinations and technology solutions through to leading digital transformation projects, I enjoy creating longlasting products that meet user, business and technical needs.

I believe great digital services thrive when teams focus on their users – in product development and at the heart of their organisation.

My expertise spans product management, user research, service design, digital strategy and change management.

With a background in start-ups and theatre producing, I love solving big problems, leading cross-functional teams and helping the culture sector navigate change.

I’m based in Gothenburg and London and work freelance.

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Book a free 30 min call to get advice

 

Work

From product management through to advising leadership teams, explore my past projects from a variety of cultural organisations


Southbank Centre – product lead on new website, in collaboration with Substrakt

Launched in August 2024


National Theatre – product lead on new website for Black Plays Archive, with Substrakt

Homepage of Black Plays Archive by the National Theatre

Launched in December 2023


Opera North – advising CEO on systems and processes for more efficient opera planning

Post it notes on a wall organised into a planning map

Delivered in December 2022


Sadler’s Wells – product lead on video-on-demand platform to enable renting videos

Three characters from a filmed production of Little March Girl standing on a stage at night

Launched in December 2021


Liberal Democrats – defining customer-centric technical roadmap to win more voters

Delivered in April 2021

Royal Shakespeare Company –defining product budget for new service for schools

Delivered in June 2024


V&A – product manager on mused, new quiz-packed website for young people

Laptop, tablet and mobile displaying mused, an interactive quiz website created by Victoria and Albert Museum

Launched in September 2023


Royal Shakespeare Company – defining user-centric internal processes for digital projects

Delivered in September 2022


Shakespeare’s Globe – product lead on new Globe Player for easy-to-rent filmed shows

Screengrab of a promotional image for Globe Player, which appears on the Globe Player homepage

Launched in December 2021


V&A – producer on sound-led, immersive museum experience for young people

Group of 5 children standing over a glass cabinet looking at a Charles Dickens manuscript at Victoria and Albert Museum

Premiered in March 2019

Slovak National Theatre – new website development, leading discovery process and scoping

Delivered in February 2024


National Theatre – product lead on new website, in collaboration with Substrakt

Mockups of the new National Theatre website and how the screens appear on desktop and mobile

Launched in January 2023


Substrakt – product lead on Viadukt, white-label product for easy booking experience

An online seating plan and basket page of Bridge Theatre displayed on a mobile phone

Delivered in May 2022


Royal Opera House – producer on world’s first hyper-reality opera Current, Rising

Premiered in May 2021


V&A – product manager on large-scale digital transformation project

Digital map of Victoria and Albert museum displayed on a mobile phone while being held up in the galleries in the museum

20+ products launched in January 2017 - April 2019

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Find out more about
my background and skills

Services

Based on the stage you are currently at, find out how I can help you with your digital project

 

Define

“What is the brief of this new digital project?

  • Lead on user research and behaviour analysis to define needs of your users

  • Understand and map out your organisational needs and technical infrastructure constraints

  • Articulate goals, what success looks like and translate insights into a defined project scope

Develop

“How do we set the project up for success?”

  • Audit workflows, team structure and internal processes to ensure new project thrives

  • Define responsibilities and change management needed to meet project goals

  • Lead procurement process to find a suitable technical partner (if relevant)

 
 

Deliver

“How do we launch the project on time and budget?”

  • Oversee delivery with a product team, or technical partner, through to product launch

  • Lead on critical usability testing and accessibility auditing to move towards goals

  • Define and prioritise future releases and produce relevant product documentation

Drive value

“How do we continue improving the project?”

  • Audit current digital services and how they are managed, and assess value it brings to users

  • Translate insights into a future roadmap and define an actionable digital strategy

  • Build a business case for proposed digital transformation to help secure funding

 
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Learnings, insights and stories from my work

Clients

From museums, theatres and operas, through to agencies and large brands, I have worked with a range of complex organisations